Customer Care Executive

A new Customer Care Executive role is open at Sovereign Services, Kathriguppe, Bengaluru. The pay goes up to ₹15,000/month. 10 candidates will be hired for this role.

Note from the employer

Outbound Calling Process, Handling Customer Queries And Support Process. Type : Sales, Outbound | Languages : Tamil, Telugu, Kannada, Hindi, English

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Kannada, Outbound, Sales, Tamil and Telugu
• Basic English
• Freshers can apply
• Type: Sales, Outbound
• Languages: Tamil, Telugu, Kannada, Hindi, English
• A patient, polite attitude

Salary and benefits

You will be paid ₹12,000 – ₹15,000 per month.

What you will do

Your main tasks will be to:

• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.

Job details

• Location: Kathriguppe, Bengaluru, Karnataka
• Employment type: Full time
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Sovereign Services reviews applications regularly.