Customer Care Executive

Sp Foodworks is hiring a Customer Care Executive in I.P.Extenstion Patparganj, Delhi. You can earn up to ₹20,000/month. 2 candidates will be hired for this role. No experience? You can still apply.

Note from the employer

Studying The Details Of Each Offering And Remaining Abreast Of Updates To These Offerings.Obtaining And Updating Lists Of Individuals' Contact Details.Calling Active And Budding Clients To Encourage The Purchase Of Items.Addressing Clients' Uncertainties, Grievances, And Suggestions On Time.Noting Important Details Of Each Conversation. Type : Sales | Marketing | Languages : Hindi, English

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Marketing and Sales
• Basic English
• Freshers can apply
• Type: Sales
• Marketing
• Languages: Hindi, English

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Salary and benefits

Salary: ₹14,000 – ₹20,000 per month, based on skills and experience.

Job details

• Work location: I.P.Extenstion Patparganj, Delhi, Delhi
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Job type: Full time
• Shift: 8:00 AM - 6:00 PM | Monday to Sunday 12:00 AM - 10:00 PM | Monday to Sunday

Ready to start? Upload your resume and apply to Sp Foodworks today.