Back Office Telesales

Looking for a Back Office Telesales role in Thane West, Mumbai? Sparkle Soft - Tech Pvt. Ltd. is hiring now. The pay goes up to ₹25,000/month. 2 candidates will be hired for this role.

Note from the employer

Informing Customers About All Tally Products, Convincing, Send Quotation Via What'S App, Email, Closing Orders. 1 - 2 Years Experience Compulsory. | Type : Sales, Inbound, Outbound, Mutual Funds | Languages : Marathi, Hindi, English | Preferred Experience In : Real Estate

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: English, Hindi, Inbound, Marathi, Mutual Funds, Outbound, Real Estate, Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Inbound, Outbound, Mutual Funds
• Languages: Marathi, Hindi, English
• Preferred Experience In: Real Estate
• You are customer-first and calm under pressure

Salary

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

What you will do

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Job at a glance

• Work location: Thane West, Mumbai, Maharashtra
• Openings: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:45 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Sparkle Soft - Tech Pvt. Ltd. reviews applications regularly.