Telecaller

Specific Home Services has an opening for a Telecaller based in Mira Road, Mumbai. There are 2 open positions. Salary is up to ₹19,000/month. Great for first-time job seekers.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. Type : Sales, Outbound, Inbound | Languages : Hindi, English

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Inbound, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Sales, Outbound, Inbound
• Languages: Hindi, English
• A customer-first, patient attitude

What you get

The salary for this role is ₹17,000 – ₹19,000 per month.

Key responsibilities

In this role, you will:

• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Job details

• Location: Mira Road, Mumbai, Maharashtra
• Work type: On-site
• Shift: 9:30 AM - 7:00 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2

Ready to start? Upload your resume and apply to Specific Home Services today.