Phone Banking Officer

Spectrum Talent Management Limited has an opening for a Phone Banking Officer based in Goregaon, Mumbai. The team is filling 5 vacancies. You can earn up to ₹25,000/month. No experience? You can still apply.

In the employer’s words

* Graduate (Mandatory)* Good English Communication Skills* Freshers & Experienced Candidates Can Apply. Languages : English

Who can apply

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Comfortable with English
• Good English
• Freshers can apply
• Languages: English
• Someone calm under pressure and polite

Compensation

You will be paid ₹15,000 – ₹25,000 per month.

Your responsibilities

• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Quick facts

• Location: Goregaon, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Job type: Full time
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Spectrum Talent Management Limited.