Billing Collection

Spektrum Facility and Logistics has an opening for a Billing Collection based in Navi Mumbai, Mumbai. The pay goes up to ₹25,000/month. 4 candidates will be hired for this role.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

Salary

Compensation: ₹20,000 – ₹25,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with Hindi and English, Typing speed, CRM tools, Complaint handling
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and polite

Position details

• Location: Navi Mumbai, Mumbai, Maharashtra
• Job type: Full time
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 4

If this job suits you, apply now — shortlisted candidates will be contacted by Spektrum Facility and Logistics.