Customer Care Executive

Spiderfocus Solutions has an opening for a Customer Care Executive based in HSR Layout, Bengaluru. There are 3 open positions. Salary is up to ₹25,000/month. Freshers can apply.

Employer’s description

Knowing All The Details Of The Product Or Service Offerings.Regularly Updating And Obtaining The Lists Of Individual Contact Details.Meet And Exceed Sales Target Set By The Organization.Stay Updated With Market Trends To Better Serve Customers.Identify Customer Needs And Provide Solutions Through The Companys Products And Servicesbuild And Ma. Type : Domestic, Inbound, Outbound | Marketing | Languages : Hindi, Kannada, English

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound, Kannada, Marketing, Outbound
• Female Only
• Good English
• Freshers can apply
• Type: Domestic, Inbound, Outbound
• Marketing
• Languages: Hindi, Kannada, English
• You are patient and polite

What you get

The salary for this role is ₹18,000 – ₹25,000 per month.

Your responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.

Quick facts

• Work location: HSR Layout, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 3
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Spiderfocus Solutions today.