Customer Care Executive

Spin Cycles wants to bring on a Customer Care Executive for its Kadugodi, Bengaluru team. The team is filling 3 vacancies. Salary is up to ₹30,000/month.

Note from the employer

We Are Looking For A Semi-Experienced Customer Support Executive Who Can Efficiently Handle Customer Communication, Order Management, And Pickup/Delivery Coordination.The Candidate Should Have Prior Experience In Customer Support , Good Communication Skills, And Be Comfortable Managing Multiple Tasks In A Fast-Placed Environment. More Than 2 Years Experience Compulsory. | Type : Inbound, Outbound, Domestic, International | Marketing

Pay and perks

You will be paid ₹20,000 – ₹30,000 per month.

Roles and responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Who can apply

• 2+ years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Domestic, Inbound, International, Marketing and Outbound
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Domestic, International
• Marketing
• Someone calm under pressure and customer-first

Quick facts

• Location: Kadugodi, Bengaluru, Karnataka
• Openings: 3
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time
• Shift: 9: 00 AM - 7:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Spin Cycles today.