Customer Care Executive

Join Spin Cycles as a Customer Care Executive in Kadugodi, Bengaluru. 2 candidates will be hired for this role. Salary is up to ₹30,000/month.

Employer’s description

Excellent English/Hindi Communication Skills.Managing The Day To Day Operations.Handling Customer Escalations Through The Phone.Handling The Helpdesk Tickets.Handling Customer Escalations By Meeting Up The Customer Only Need Basis. More Than 2 Years Experience Compulsory. | Type : Inbound, Outbound, Domestic

What the job involves

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.

Salary

Compensation: ₹20,000 – ₹30,000 per month.

Skills and qualifications

• 2+ years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Domestic, Inbound and Outbound
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Domestic

Position details

• Location: Kadugodi, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Sunday
• Openings: 2
• Timings: 9:00 AM - 7:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Spin Cycles.