Dra Collection Associate

Spocto wants to bring on a Dra Collection Associate for its Airoli, Mumbai team. Salary is up to ₹28,000/month. The team is filling 30 vacancies.

Note from the employer

Dra Only Can Apply. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi, Marathi

What the job involves

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Salary and benefits

You will be paid ₹17,000 – ₹28,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Hindi, Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi, Marathi
• Someone customer-first and polite

Job details

• Location: Airoli, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Spocto reviews applications regularly.