Dra Collection Executive Linguistic

Spocto wants to bring on a Dra Collection Executive Linguistic for its Airoli, Mumbai team. There are 20 open positions. The pay goes up to ₹27,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Compensation

You will be paid ₹20,000 – ₹27,000 per month.

Roles and responsibilities

As a Dra Collection Executive Linguistic, your work will include:

• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Who can apply

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Good knowledge of English, Hindi and Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• A calm under pressure, patient attitude

Quick facts

• Location: Airoli, Mumbai, Maharashtra
• Work mode: On-site
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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