Operations Manager

Spreadingbliss Foundation has an opening for an Operations Manager based in Mira Road East, Mumbai. The pay goes up to ₹35,000/month. There are 2 open positions.

In the employer’s words

Key Skills & Systems Exposure :Tally Erp, Mis Reporting, Advanced Ms Excel & Google Sheets, Financial Analysis, Paymentgateway Operations, And Data Management. 1 - 2 Years Experience Compulsory. | Languages : Marathi, English, Hindi

What you get

You will be paid ₹25,000 – ₹35,000 per month.

What you will do

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Skills and qualifications

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of English, Hindi and Marathi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, English, Hindi
• A calm under pressure, patient attitude

Position details

• Location: Mira Road East, Mumbai, Maharashtra
• Openings: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Spreadingbliss Foundation today.