Senior Telesales Associate

Sprudel Industries Private Limited is looking for a Senior Telesales Associate to join its team in Kalyan East, Mumbai. The pay goes up to ₹18,000/month.

Employer’s description

Key Responsibilities: Handle Customer, Dealer And Distributor Enquiries Through Phone, Whatsapp And Email Prepare Technical And Commercial Quotations Follow Up On Enquiries And Quotations For Order Conversion Coordinate With Customers Regarding Pricing, Delivery And Order Requirements Prepare Proforma Invoices And Sales Orders Coordinate With The Factory For Stock, Production And Dispatch Follow Up On Payments And Required Documentation Maintain Enquiry, Quotation And Order Records Build And Maintain Professional Customer Relationshipscandidate Profile: Good Communication And Coordination Skills Basic Knowledge Of Ms Excel, Email And Ms Office Experience In Pumps, Motors, Electrical, Mechanical, Fire Fighting, Hvac Or Any Technical Industry Will Be Preferred. More Than 2 Years Experience Compulsory. | Type : Sales | Languages : English, Hindi, Marathi

Salary

Compensation: ₹15,000 – ₹18,000 per month.

Key responsibilities

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Candidate profile

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi, Marathi, Sales
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Languages: English, Hindi, Marathi
• A customer-first, polite attitude

Position details

• Location: Kalyan East, Mumbai, Maharashtra
• Shift: 10:00 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Openings: 1
• Work mode: Work from office

Ready to start? Upload your resume and apply to Sprudel Industries Private Limited today.