Telecaller

Squre Yards has an opening for a Telecaller based in Kandivali West, Mumbai. The pay goes up to ₹30,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi | Preferred Experience In : Real Estate

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of English, Hindi and Real Estate
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• Preferred Experience In: Real Estate

Your responsibilities

• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy

Pay and perks

Compensation: ₹25,000 – ₹30,000 per month.

Job at a glance

• Job location: Kandivali West, Mumbai, Maharashtra
• Work mode: On-site
• Vacancies: 1
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday.
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Squre Yards reviews applications regularly.