Telecaller

Start your next role as a Telecaller with Sri Guruji Store in Kharghar, Mumbai. Freshers can apply. The pay goes up to ₹11,000/month. The team is filling 2 vacancies.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

The salary for this role is ₹5,000 – ₹11,000 per month.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Complaint handling, CRM tools, Verbal communication and Hindi and English
• Female Only
• Basic English
• Freshers can apply
• Someone polite and patient

Roles and responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Position details

• Job location: Kharghar, Mumbai, Maharashtra
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2

Apply today and take the next step in your career with Sri Guruji Store.