Customer Care Executive

Sri Krishna Sweets & Muralis Market wants to bring on a Customer Care Executive for its T.Nagar, Chennai team. 2 candidates will be hired for this role. Freshers can apply. You can earn up to ₹16,000/month.

Employer’s description

We Are Looking For A Customer Care Executive To Handle Client Inquiries And Provide Timely Support. The Role Involves Resolving Issues, Maintaining Records, And Ensuring Customer Satisfaction. Strong Communication Skills And A Service-Oriented Mindset Are Essential. Languages : Malayalam, Tamil, Hindi, English

What you get

You will be paid ₹13,000 – ₹16,000 per month.

What the job involves

• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: English, Hindi, Malayalam, Tamil
• Good English
• Freshers can apply
• Languages: Malayalam, Tamil, Hindi, English
• A patient, customer-first attitude

Job at a glance

• Work location: T.Nagar, Chennai, Tamil Nadu
• Vacancies: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Sri Krishna Sweets & Muralis Market reviews applications regularly.