Telecaller

Sri Ram Enterprises is looking for a Telecaller to join its team in Virar East, Mumbai. Freshers can apply. The pay goes up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

What you get

Compensation: ₹10,000 – ₹15,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Active listening, Hindi and English, Verbal communication, Typing speed
• Basic English
• Freshers can apply
• A calm under pressure, customer-first attitude

Job details

• Location: Virar East, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 1
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Sri Ram Enterprises reviews applications regularly.