Field Officer

Join Srs Advisory Pvt Ltd as a Field Officer in Bara Nilpur. Freshers can apply. The pay goes up to ₹15,000/month. 10 candidates will be hired for this role.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Languages : Bengali

Salary

You will be paid ₹12,000 – ₹15,000 per month.

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

What we are looking for

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Bengali
• Male Only
• No English required
• Freshers can apply
• Languages: Bengali
• You are calm under pressure and customer-first

Quick facts

• Location: Bara Nilpur
• Vacancies: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site

Apply today and take the next step in your career with Srs Advisory Pvt Ltd.