International Voice Process Agent

Ss Corporate Inc wants to bring on an International Voice Process Agent for its Thane West, Mumbai team. There are 2 open positions. Salary is up to ₹35,000/month.

Note from the employer

Ob Summarywe Are Looking For A Dynamic And Results-Driven International Tele Sales Executive To Generate Sales Through Outbound And Inbound Calls To International Customers. The Candidate Will Be Responsible For Promoting Products/Services, Handling Customer Inquiries, And Achieving Sales Targets While Maintaining Excellent Customer Relationships. 1 - 2 Years Experience Compulsory. | Type : Sales, International, Outbound, Inbound | Languages : Marathi, Hindi, English

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Inbound, International, Marathi, Outbound, Sales
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, International, Outbound, Inbound
• Languages: Marathi, Hindi, English
• Someone customer-first and polite

What the job involves

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Salary and benefits

Compensation: ₹25,000 – ₹35,000 per month.

Position details

• Job location: Thane West, Mumbai, Maharashtra
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Openings: 2

Click Apply to send your profile to Ss Corporate Inc. It takes less than a minute.