International Voice Process Agent

Start your next role as an International Voice Process Agent with Ss Corporate Inc in Airoli, Mumbai. The team is filling 2 vacancies. You can earn up to ₹22,000/month.

Note from the employer

Key Responsibilities Handle Inbound And Outbound Customer Calls Professionally.Address Customer Inquiries, Complaints, And Service Requests.Provide Accurate Information About Products And Services.Maintain High Levels Of Customer Satisfaction And Service Quality.Meet Individual And Team Performance Targets.Update Customer Information And Call. 1 - 2 Years Experience Compulsory. | Type : Sales, International, Outbound, Inbound | Languages : Marathi, Hindi, English

Salary

The salary for this role is ₹18,000 – ₹22,000 per month.

Key responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Inbound, International, Marathi, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, International, Outbound, Inbound
• Languages: Marathi, Hindi, English
• You are polite and calm under pressure

Job at a glance

• Job location: Airoli, Mumbai, Maharashtra
• Work mode: Work from office
• Openings: 2
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Ss Corporate Inc.