International Voice Process Agent

Ss Corporate Inc has an opening for an International Voice Process Agent based in Thane West, Mumbai. You can earn up to ₹30,000/month. The team is filling 2 vacancies.

Note from the employer

Key Responsibilities Handle Inbound And Outbound Calls From International Customers.Resolve Customer Queries, Complaints, And Service Requests Professionally.Provide Accurate Information About Products, Services, And Company Policies.Maintain A High Level Of Customer Satisfaction And Service Quality.Document Customer Interactions In Crm Systems. 1 - 2 Years Experience Compulsory. | Languages : Hindi, Gujarati, Marathi, English

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.

Pay and perks

You will be paid ₹25,000 – ₹30,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Gujarati, Hindi, Marathi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, Gujarati, Marathi, English
• Someone customer-first and polite

Quick facts

• Location: Thane West, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Work type: Office-based
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Ss Corporate Inc.