Unit Manager

Ss Corporate Inc is hiring a Unit Manager in Kalyan, Mumbai. 2 candidates will be hired for this role. You can earn up to ₹65,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Roles and responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Salary and benefits

Salary: ₹50,000 – ₹65,000 per month, based on skills and experience.

Who can apply

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Marathi
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• Someone polite and customer-first

Quick facts

• Location: Kalyan, Mumbai, Maharashtra
• Work mode: Office-based
• Vacancies: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Ss Corporate Inc.