Work From Home - Voice Process Associate

Ss Digtial World is hiring a Work From Home - Voice Process Associate in remote. You can earn up to ₹15,000/month. There are 30 open positions. Freshers can apply.

Employer’s description

Voice Process. Type : International | Languages : Hindi, Telugu

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Comfortable with Hindi, International, Telugu
• Basic English
• Freshers can apply
• Work from home
• Type: International
• Languages: Hindi, Telugu
• A patient, customer-first attitude

Key responsibilities

As a Work From Home - Voice Process Associate, your work will include:

• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets

Compensation

The salary for this role is ₹10,000 – ₹15,000 per month.

Quick facts

• Work location: remote
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Fully remote
• Openings: 30

Apply today and take the next step in your career with Ss Digtial World.