Work From Home - Tele Caller

A new Work From Home - Tele Caller role is open at Stafkind services, remote. Salary is up to ₹30,000/month. The team is filling 10 vacancies.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Outbound, Domestic | Languages : English, Hindi

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Outbound
• Basic English
• Freshers can apply
• Work from home
• Type: Outbound, Domestic
• Languages: English, Hindi
• You are customer-first and patient

Compensation

The salary for this role is ₹20,000 – ₹30,000 per month.

What you will do

In this role, you will:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.

Job at a glance

• Work location: remote
• Work type: Work from home
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Employment type: Full time

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