Inbound Customer Service Advisor

A new Inbound Customer Service Advisor role is open at Stahr Llp, Ghansoli, Mumbai. Freshers can apply. You can earn up to ₹16,000/month. The team is filling 10 vacancies.

Employer’s description

Hiring For Inbound Customer Service Day Shift 16K Inhand Fresher Apply Now. Type : Domestic, Inbound | Languages : English, Hindi

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi
• Someone customer-first and polite

Day-to-day work

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system

What you get

You will be paid ₹12,000 – ₹16,000 per month.

Quick facts

• Location: Ghansoli, Mumbai, Maharashtra
• Vacancies: 10
• Shift: 10 am to 7 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site

Click Apply to send your profile to Stahr Llp. It takes less than a minute.