Work From Home - Customer Support

Join Standard Information Services Private Limited as a Work From Home - Customer Support in remote. There are 3 open positions. You can earn up to ₹15,000/month.

Note from the employer

1 Full Tile And 2 Part Time Handle Inbound And Outbound Customer Calls Professionally.* Assist Customers With Order Status, Deliveries, Installation, Warranty, Returns, And Complaints.* Conduct Review Calls To Collect Feedback And Product Ratings.* Provide Accurate Product Information And Help With Troubleshooting.* Customer Satisfaction. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

What you get

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

What we are looking for

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English, Hindi, Marathi
• Basic English
• Work from home
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English

Your responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Work location: remote
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Remote (work from home)
• Vacancies: 3

Interested? Apply now on BetterJobs with your resume — Standard Information Services Private Limited reviews applications regularly.