Customer Care Executive

Staykart has an opening for a Customer Care Executive based in Sector 46 - Noida, Delhi. There are 2 open positions. Salary is up to ₹20,000/month.

Note from the employer

Candidates Have To Deal The Client Over Phone, Have To Solve Client Query. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic | Languages : Hindi, English

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic
• Languages: Hindi, English
• A calm under pressure, polite attitude

What you get

You will be paid ₹15,000 – ₹20,000 per month.

Your responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Job details

• Job location: Sector 46 - Noida, Delhi, Delhi
• Vacancies: 2
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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