Telecaller

Steel City Services Pvt Ltd wants to bring on a Telecaller for its Vile Parle East, Mumbai team. Salary is up to ₹15,000/month. There are 3 open positions.

In the employer’s words

* Pickup Schedule Confirm * Address Contact Details Verify * Technician / Pickup Team Update * Basic Follow-Up Calling. Languages : Marathi, Hindi, English

Candidate profile

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Skills: English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• You are calm under pressure and polite

Salary

Compensation: ₹10,000 – ₹15,000 per month.

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy

Quick facts

• Work location: Vile Parle East, Mumbai, Maharashtra
• Vacancies: 3
• Employment type: Full time
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Steel City Services Pvt Ltd.