Telecaller

Join Study Campus as a Telecaller in Borivali, Mumbai. Salary is up to ₹18,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Salary

The salary for this role is ₹10,000 – ₹18,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Active listening, Typing speed, Hindi and English, Verbal communication
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, calm under pressure attitude

What the job involves

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails.

Position details

• Job location: Borivali, Mumbai, Maharashtra
• Vacancies: 1
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Study Campus today.