Customer Care Executive

Start your next role as a Customer Care Executive with Stunning Seven Global Services Pvt Ltd in Thaltej, Ahmedabad. The team is filling 30 vacancies. You can earn up to ₹18,000/month.

In the employer’s words

Job Profile - Resolving Customer Queries / Problems, Effectively Resolving Customer Complaints, Providing General Information, Escalating Customer Issues, Delivering Service With Requisite Courtesy And Accuracy. Type : Inbound, Outbound | Languages : English, Hindi

Compensation

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Your responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Requirements

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: English, Hindi
• A polite, calm under pressure attitude

Position details

• Job location: Thaltej, Ahmedabad, Gujarat
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Work from office
• Openings: 30
• Shift: 09:30 am - 6:30pm | Monday to Friday
• Employment type: Full time

Click Apply to send your profile to Stunning Seven Global Services Pvt Ltd. It takes less than a minute.