Customer Care Associate

Subhadra Jobs Consultancy has an opening for a Customer Care Associate based in HSR Layout, Bengaluru. No experience? You can still apply. The pay goes up to ₹18,000/month. There are 30 open positions.

Note from the employer

Ev Process Customer Support Voice Process Location: Garebhavipalya Minimum 6 Months Experience Mandatory ( Csa) Graduation Mandatory 6 Days Working And 1 Day Rotational Offrotational Shifts Language: English + Tamil/Malayalam/ Telugu/ Kannada Salary: 18 Th. Type : Inbound, Domestic, Outbound | Languages : Kannada, Malayalam, Telugu, Tamil, English

What you will do

• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.

Pay and perks

You will be paid ₹15,000 – ₹18,000 per month.

What we are looking for

• Ideal for freshers starting their career
• Graduate or equivalent
• Comfortable with Domestic, English, Inbound, Kannada, Malayalam, Outbound, Tamil, Telugu
• Good English
• Freshers can apply
• Type: Inbound, Domestic, Outbound
• Languages: Kannada, Malayalam, Telugu, Tamil, English
• A polite, calm under pressure attitude

Job at a glance

• Job location: HSR Layout, Bengaluru, Karnataka
• Shift: Rotational Shift
• Employment type: Full time
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30

Interested? Apply now on BetterJobs with your resume — Subhadra Jobs Consultancy reviews applications regularly.