Customer Care Associate

Start your next role as a Customer Care Associate with Subhadra Jobs Consultancy in Hebbal, Bengaluru. Salary is up to ₹17,000/month. 30 candidates will be hired for this role.

Note from the employer

*Hebbal Location*Education : 12Th And Above Freshers Required Languages: English And Tamil And English And Kannada/Telugu Salary : 20Ctc And 16.5K Will Be Take Home 1200 Will Be Attendance Bonus (It Will Credit After Every 3 Months )Shift : 6Am -3Pm And 7Am - 4Pm ( Females ) 3Pm-12Am And 4Pm-1Am. Type : Inbound, Domestic | Languages : Tamil, Telugu, Malayalam, English

Salary and benefits

You will be paid ₹15,000 – ₹17,000 per month.

Your responsibilities

As a Customer Care Associate, your work will include:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Inbound, Malayalam, Tamil, Telugu
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Tamil, Telugu, Malayalam, English
• You are patient and calm under pressure

Position details

• Location: Hebbal, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 30

Ready to start? Upload your resume and apply to Subhadra Jobs Consultancy today.