Customer Care Associate

Subhadra Jobs Consultancy has an opening for a Customer Care Associate based in Bommanahalli, Bengaluru. The team is filling 30 vacancies. Salary is up to ₹20,000/month. No experience? You can still apply.

In the employer’s words

Airtel Black Languages - English, Tamil, Hindi, Kannada 5Days Of Working 2Days Rotational Weekoff17,000 To 20000 Take Home 1500 Night Shift Allowance 1500 Split Shift Allowance Over Time 200 Per Hour Week Off Ot 2000 Per Day Graduates Only Complete Customer Support For Airtel Understanding And Resolving The Queries Of The Customer. Type : Domestic, Inbound, Outbound

Key responsibilities

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Salary

The salary for this role is ₹17,000 – ₹20,000 per month.

Candidate profile

• Ideal for freshers starting their career
• Graduate or equivalent
• Good knowledge of Domestic, Inbound and Outbound
• Good English
• Freshers can apply
• Night shift
• Type: Domestic, Inbound, Outbound
• A customer-first, patient attitude

Quick facts

• Work location: Bommanahalli, Bengaluru, Karnataka
• Work type: On-site
• Openings: 30
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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