Customer Care Associate

Subhadra Jobs Consultancy wants to bring on a Customer Care Associate for its Hebbal, Bengaluru team. The pay goes up to ₹17,000/month. The team is filling 30 vacancies.

Note from the employer

*Hebbal Location*Education : 12Th And Above Freshers Required Languages:English And Tamil And English And Kannada/Telugu Salary : 20Ctc And 16.5K Will Be Take Home 1200 Will Be Attendance Bonus (It Will Credit After Every 3 Months )Shift : 6Am -3Pm And 7Am - 4Pm ( Females ) 3Pm-12Am And 4Pm-1Am. Type : Inbound, Domestic, Outbound | Languages : Kannada, Telugu, Tamil, Malayalam, English

Your responsibilities

• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Skills: Domestic, English, Inbound, Kannada, Malayalam, Outbound, Tamil, Telugu
• Good English
• Freshers can apply
• Type: Inbound, Domestic, Outbound
• Languages: Kannada, Telugu, Tamil, Malayalam, English
• A customer-first, polite attitude

Salary

The salary for this role is ₹15,000 – ₹17,000 per month.

Job at a glance

• Job location: Hebbal, Bengaluru, Karnataka
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site

Click Apply to send your profile to Subhadra Jobs Consultancy. It takes less than a minute.