Customer Care Executive

Subhadra Jobs Consultancy has an opening for a Customer Care Executive based in Shivaji Nagar, Bengaluru. The pay goes up to ₹22,000/month. The team is filling 25 vacancies.

Employer’s description

Customer Support - Voice Processqualification: Any Graduate (10+2+3)Fresher Or Experiencedlanguage: Candidate Should Be Fluent In English, And Hindi Is Mandatory Versant 46 Days Working, Day Rotational, Week Offshift: 8 Am To 8 Pm For Females And 8 Am To 12 Am For Males Work From The Office * Achieving Sales Targets Of Sellers On Regular Basis.*. Type : Inbound, Domestic | Languages : Kannada, Hindi, English

What the job involves

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Kannada
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Kannada, Hindi, English
• You are polite and patient

Salary and benefits

The salary for this role is ₹18,000 – ₹22,000 per month.

Job at a glance

• Job location: Shivaji Nagar, Bengaluru, Karnataka
• Employment type: Full time
• Working hours: Rotational
• Vacancies: 25
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday
• Work mode: On-site

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