Customer Care Executive

Subhadra Jobs Consultancy has an opening for a Customer Care Executive based in Bommanahalli, Bengaluru. The team is filling 20 vacancies. The pay goes up to ₹20,000/month. Freshers can apply.

Employer’s description

Airtel Black Languages - English, Tamil/ Hindi Time Rotational 9 Hrs Shift Between 8 Am To 10 Pm 5Days Of Working 2Days Rotational Weekoff17,000 To 20000 Take Home 1500 Split Shift Allowance Over Time 200 Per Hour Week Off Ot 2000 Per Day Graduates Only Complete Customer Support For Airtel Understanding And Resolving The Queries Of The. Type : Outbound, Inbound | Languages : Tamil, Hindi, English

Your responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• Freshers are welcome to apply
• Education: Graduate
• Good knowledge of English, Hindi, Inbound, Outbound and Tamil
• Good English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Tamil, Hindi, English

Pay and perks

Compensation: ₹17,000 – ₹20,000 per month.

Quick facts

• Location: Bommanahalli, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Subhadra Jobs Consultancy.