Work From Home - Customer Care Executive- Wfh

A new Work From Home - Customer Care Executive- Wfh role is open at Subhadra Jobs Consultancy, remote. 30 candidates will be hired for this role. Great for first-time job seekers. Salary is up to ₹20,000/month.

In the employer’s words

Handle Customer Queries Through Calls, Chats, And Emails For The Blinkit Process. Ensure Customer Satisfaction By Resolving Issues Efficiently And Professionally. Manage Order-Related Concerns Like Delivery Delays, Refunds, And Replacements. Maintain Accurate Call Logs And Case Updates While Adhering To Quality And Productivity Standards. Type : Inbound, Outbound | Languages : English

Pay and perks

Salary: ₹17,000 – ₹20,000 per month, based on skills and experience.

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of English, Inbound and Outbound
• Good English
• Freshers can apply
• Work from home
• Type: Inbound, Outbound
• Languages: English

Day-to-day work

In this role, you will:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Job at a glance

• Location: remote
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Remote (work from home)
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Subhadra Jobs Consultancy.