Non-Voice Us Mortgage Process

Looking for a Non-Voice Us Mortgage Process role in All Mumbai, Mumbai? Subhadrajobs Consultancy is hiring now. There are 10 open positions. The pay goes up to ₹14,500/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries. Role Involves Document And Background Verification, Data Validation, And Updating Records In The System (No Calling Work). Two Way Cab Facility Available. Type : Domestic, International | Languages : Hindi, English

Salary

The salary for this role is ₹13,000 – ₹14,500 per month.

What the job involves

• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• You'll handle inbound and outbound customer calls, chats or emails.
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, International
• Good English
• Freshers can apply
• Type: Domestic, International
• Languages: Hindi, English
• Someone patient and calm under pressure

Quick facts

• Job location: All Mumbai, Mumbai, Maharashtra
• Job type: Full time
• Vacancies: 10
• Work type: Work from office
• Working hours: 5:30 PM - 2:30 AM | Monday to Friday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Subhadrajobs Consultancy reviews applications regularly.