Customer Support Executive Banking

SUDHANSHU DIXIT (SD Infosoft Solutions) has an opening for a Customer Support Executive Banking based in Thane West, Mumbai. The team is filling 10 vacancies. Great for first-time job seekers. Salary is up to ₹35,000/month.

Note from the employer

Job Benefits:Fixed Working Hours: 9:30 Am To 6:30 Pmpickup & Drop Facility Availablefixed Salary + Incentivessimple And Easy Single-Round Interview Processgrowth Opportunities Availableinterview Process: Simple Interview Round. Type : Sales, Domestic, Outbound, Inbound | Languages : Hindi, English

Your responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

What you get

The salary for this role is ₹18,000 – ₹35,000 per month.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Good knowledge of Domestic, English, Hindi, Inbound, Outbound and Sales
• Good English
• Freshers can apply
• Type: Sales, Domestic, Outbound, Inbound
• Languages: Hindi, English
• You are customer-first and polite

Job at a glance

• Job location: Thane West, Mumbai, Maharashtra
• Openings: 10
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by SUDHANSHU DIXIT (SD Infosoft Solutions).