Voice & Non-Voice Executive

SUDHANSHU DIXIT (SD Infosoft Solutions) has an opening for a Voice & Non-Voice Executive based in Thane, Mumbai. 10 candidates will be hired for this role. Freshers can apply. The pay goes up to ₹25,000/month.

In the employer’s words

Freshers & Experienced Candidates Can Apply (Eligibility As Per Process).Good English Communication Skills Required.Fixed Sunday Off.Day Shift.Free Pick-Up & Drop Facility From Thane Station During The Training Period. Type : Inbound | Languages : Hindi, English

Pay and perks

The salary for this role is ₹21,000 – ₹25,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with English, Hindi, Inbound
• Basic English
• Good English
• Freshers can apply
• Type: Inbound
• Languages: Hindi, English
• A calm under pressure, polite attitude

Your responsibilities

As a Voice & Non-Voice Executive, your work will include:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Job details

• Location: Thane, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Openings: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by SUDHANSHU DIXIT (SD Infosoft Solutions).