Tele Caller In Top Most Ngo

Sukachi Sawali Welfare Foundation is looking for a Tele Caller In Top Most Ngo to join its team in Sanpada, Mumbai. 30 candidates will be hired for this role. Salary is up to ₹16,000/month.

In the employer’s words

We Are Seeking An Enthusiastic, Mission-Driven Telecaller Cum Volunteer To Lead Our Fundraising Efforts. In This Role, You Will Be The Voice Of Our Foundation, Reaching Out To Potential Donors, Explaining Our Ongoing Campaigns, And Inspiring To Contribute. Whether You Are An Experienced Or A Fresher With A Strong Desire To To Make A Difference.

Roles and responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Verbal communication, Hindi and English, CRM tools, Typing speed
• Female Only
• Basic English
• Freshers can apply
• A customer-first, calm under pressure attitude

Salary and benefits

Salary: ₹9,000 – ₹16,000 per month, based on skills and experience.

Position details

• Location: Sanpada, Mumbai, Maharashtra
• Job type: Full time
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

Apply today and take the next step in your career with Sukachi Sawali Welfare Foundation.