Telecaller In Top Ngo

Looking for a Telecaller In Top Ngo role in Borivali West, Mumbai? Sukachi Sawali Welfare Foundation is hiring now. There are 21 open positions. Great for first-time job seekers. The pay goes up to ₹21,000/month.

Note from the employer

We Are Seeking An Enthusiastic, Mission-Driven Telecaller Cum Volunteer To Lead Our Fundraising Efforts. In This Role, You Will Be The Voice Of Our Foundation, Reaching Out To Potential Donors, Explaining Our Ongoing Campaigns, And Inspiring To Contribute. Whether You Are An Experienced Or A Fresher With A Strong Desire To To Make A Difference.

What the job involves

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Complaint handling, Active listening, Typing speed, Hindi and English
• Female Only
• Basic English
• Freshers can apply

Compensation

The salary for this role is ₹10,000 – ₹21,000 per month.

Position details

• Location: Borivali West, Mumbai, Maharashtra
• Openings: 21
• Shift: 10:00 AM - 6:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based

Ready to start? Upload your resume and apply to Sukachi Sawali Welfare Foundation today.