Telecaller In Wellknown Ngo

Sukachi Sawali Welfare Foundation wants to bring on a Telecaller In Wellknown Ngo for its Borivali West, Mumbai team. Great for first-time job seekers. The pay goes up to ₹21,000/month. The team is filling 21 vacancies.

Employer’s description

We Are Seeking An Enthusiastic, Mission-Driven Telecaller Cum Volunteer To Lead Our Fundraising Efforts. In This Role, You Will Be The Voice Of Our Foundation, Reaching Out To Potential Donors, Explaining Our Ongoing Campaigns, And Inspiring To Contribute. Whether You Are An Experienced Or A Fresher With A Strong Desire To To Make A Difference.

Your responsibilities

• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Verbal communication, Hindi and English, Typing speed and Active listening
• Female Only
• Basic English
• Freshers can apply
• A calm under pressure, customer-first attitude

Salary

The salary for this role is ₹10,000 – ₹21,000 per month.

Job details

• Work location: Borivali West, Mumbai, Maharashtra
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Vacancies: 21
• Shift: 10:00 AM - 6:00 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time

Click Apply to send your profile to Sukachi Sawali Welfare Foundation. It takes less than a minute.