Receptionist Cum Telecaller

Start your next role as a Receptionist Cum Telecaller with Sukhant Funeral Management Pvt Ltd in Santacruz East, Mumbai. There are 5 open positions. You can earn up to ₹25,000/month. Freshers can apply.

Note from the employer

Handle Back Office And Customer Care Tele Calling And Computer Use Data Entry Excel Management. Crm Use And Good Email Communication Skills. Type : International, Sales, Inbound, Outbound | Marketing | Languages : English, Hindi, Marathi, Punjabi, Gujarati

Salary and benefits

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Your responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of English, Gujarati, Hindi, Inbound, International, Marathi, Marketing and Outbound
• Female Only
• Good English
• Freshers can apply
• Type: International, Sales, Inbound, Outbound
• Marketing
• Languages: English, Hindi, Marathi, Punjabi, Gujarati
• You are customer-first and patient

Position details

• Location: Santacruz East, Mumbai, Maharashtra
• Job type: Full time
• Openings: 5
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Office-based
• Working hours: 9: 30 am - 6:30pm | Monday to Saturday

Ready to start? Upload your resume and apply to Sukhant Funeral Management Pvt Ltd today.