Ngo Telecaller

Start your next role as a Ngo Telecaller with Sum Solutions in Borivali East, Mumbai. You can earn up to ₹18,000/month. There are 15 open positions. No experience? You can still apply.

Note from the employer

These Roles Involve Outbound Calling For Fundraising, Donor Acquisition, Or Sharing Social Awareness Updates.

Key responsibilities

• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Salary and benefits

Salary: ₹12,000 – ₹18,000 per month, based on skills and experience.

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Hindi and English, Complaint handling, Typing speed and CRM tools
• Basic English
• Freshers can apply

Position details

• Location: Borivali East, Mumbai, Maharashtra
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 15

Interested? Apply now on BetterJobs with your resume — Sum Solutions reviews applications regularly.