Ngo Telecaller

A new Ngo Telecaller role is open at Sum Solutions, Borivali, Mumbai. The pay goes up to ₹17,000/month. The team is filling 5 vacancies.

Employer’s description

Domestic Calling Multi Process Hai Credit Card ,Ngo ,Loan No Pressure No Salary Deduction.

Pay and perks

You will be paid ₹12,000 – ₹17,000 per month.

Key responsibilities

• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Verbal communication, Hindi and English, Active listening, Typing speed
• Basic English
• Freshers can apply
• You are patient and customer-first

Position details

• Location: Borivali, Mumbai, Maharashtra
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Job type: Full time
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Sum Solutions reviews applications regularly.