Ngo Telecalling

Sum Solutions has an opening for a Ngo Telecalling based in Borivali East, Mumbai. You can earn up to ₹20,000/month. No experience? You can still apply. There are 8 open positions.

Note from the employer

These Roles Involve Outbound Calling For Fundraising, Donor Acquisition, Or Sharing Social Awareness Updates.

Salary

You will be paid ₹14,000 – ₹20,000 per month.

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Hindi and English, Verbal communication, Complaint handling, Active listening
• Basic English
• Freshers can apply
• Someone customer-first and polite

Job at a glance

• Location: Borivali East, Mumbai, Maharashtra
• Employment type: Full time
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 8

Click Apply to send your profile to Sum Solutions. It takes less than a minute.