Senior Tele Caller

Sum solutions is looking for a Senior Tele Caller to join its team in Mira Road, Mumbai. 10 candidates will be hired for this role. The pay goes up to ₹18,001/month. No experience? You can still apply.

In the employer’s words

No Target No Pressure No Salary Deduction. Languages : Marathi, Hindi, English

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English

Salary

Compensation: ₹12,001 – ₹18,001 per month.

What the job involves

As a Senior Tele Caller, your work will include:

• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.

Job details

• Location: Mira Road, Mumbai, Maharashtra
• Openings: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Sum solutions reviews applications regularly.