Customer Care Executive

A new Customer Care Executive role is open at Sumu Global It Services Pvt . Limited, Sector 6 - Noida, Delhi. Salary is up to ₹25,000/month. There are 10 open positions. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Domestic, Sales, Outbound | Marketing | Languages : English, Hindi

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Who can apply

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Marketing, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Domestic, Sales, Outbound
• Marketing
• Languages: English, Hindi
• You are customer-first and patient

What you get

The salary for this role is ₹13,000 – ₹25,000 per month.

Position details

• Location: Sector 6 - Noida, Delhi, Delhi
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

Apply today and take the next step in your career with Sumu Global It Services Pvt . Limited.