Customer Care Executive

A new Customer Care Executive role is open at Sundaravijayam Automobile Services Pvt Ltd - ReadyAssist, HSR Layout Sector 1, Bengaluru. Freshers can apply. There are 10 open positions. Salary is up to ₹25,000/month.

In the employer’s words

1. Should Be Comfortable To Speak Multiple Languages 2. Flexible To Work On Weekoffs. Type : Inbound, Outbound, Domestic | Languages : Marathi, Punjabi, Malayalam, Gujarati, Tamil, Telugu, Kannada, English, Hindi

Requirements

• Open to freshers
• Education: 12th Pass
• Comfortable with Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Marathi, Punjabi, Malayalam, Gujarati, Tamil, Telugu, Kannada, English, Hindi
• A polite, calm under pressure attitude

What the job involves

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Compensation

Compensation: ₹18,000 – ₹25,000 per month.

Position details

• Work location: HSR Layout Sector 1, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Work mode: On-site
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Sundaravijayam Automobile Services Pvt Ltd - ReadyAssist reviews applications regularly.